FAQ's
Q1- What business is this software suitable for?
Ans -
Smart Tailor is suitable for all kinds of tailors (men, women & children). Even if they have multiple stores they can share the centralized data and carry out all functions seamlessly. With built in Point of Sale module, they can even retail merchandise like fabric, tie etc using barcodes. Hence this is an all-in-one software for any tailor shop who wants to streamline their business and exercise better control over it.
Q2- How does the software help our tailoring business?
Ans -
As a manufacturer, Smart Tailor will give all the features to help you manage your production, procurement, store management and inventory management activities. If you are also into retailing, the same product will also provide all the software needed to manage your retail back-end and front-end.
 
Q3- We are a small tailor shop with one store. Would this software still benefit me?
Ans -
Of course, for greater efficiency in accessing customer data and managing backend manufacturing process, this software will provide right tools for your small business. As a result of higher customer satisfaction and strong internal process you are more likely to grow having multiple stores in future.
 
Q4- How will the software survive if we open more stores in future?
Ans -
The software is readily designed to grow along with your business. The software is highly scalable from being used on a single pc to multiple user environment in a LAN or internet architecture.
 
Q5- What technology has been used to develop this software?
Ans -
The software is developed using open source programming languages like php, javascript, ajax & flash for front end and MySql for backend database. This makes the software highly scalable yet affordable.
 
Q6- We have our stores located in distant locations. How can our Head Office control the operations and know about the store activities?
Ans -
Our software is designed to meet such challenges. The data from all the stores gets automatically consolidated and synchronized in real time giving the HO minute by minute details of all activities from all the stores. The administrator can create check points and alerts (SMS/email) for specific tasks.
 
Q7- Does your software support SMS and e-mail?
Ans -
Yes, our software can be used to communicate with your clients via embeded and template based SMS or email. This feature keeps your customers informed about the work in progress, appointments etc. You can also promote new launches and offers to your clientele easily.
 
Q8- What IT skills are required in order to operate the software?
Ans -
With more of internal metrics and minimum user intervention, our software is extremely user friendly. Anyone with basic computer knowledge can easily learn and operate it.
 
Q9- How can we seek support if there is any problem in the software?
Ans -
We have a dedicated support team who can be easily reached by phone and email. All troubleshooting will be done online using support tickets issued with minimal waiting period.
 
Q10- What types of report can this software generate?
Ans -
Our software has over 20 integrated reports to control and manage your operations function wise. Basic accounting reports such as cash book, bank book, sales report, inventory reports are already integrated. However, if you are in need of any specific report, we can provide you the same.
 
Q11- What is your software enhancement and upgrade policy?
Ans -
Our dedicated R&D team are constantly working on upgrading the software by adding new features and functionalities. Upgrades are realeased in patches and can easily be upgraded online.
 
Q12- What is the cost of software and maintaining it?
Ans -
The cost of the software varies depending upon the modules and number of users required by you. We provide 6 month free maintainance & support post installation and further AMC can be purchased. Kindly get in touch with our sales team for more details.
 
 
 


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